Returns & Refunds

At Real Italiano we pride ourselves on exceptional quality products that exceed our customers expectations. 

Should any item in your order not be to your satisfaction we will be more than happy to replace it for you or offer a full refund. 

Please contact us with your order number, the item in question and the reason for any dissatisfaction and we will deal with your issue promptly. 

If you require a replacement, we will send this to you free of charge or if you require a refund this will be processed back to your original payment method. 

On some occasions we may require the item returned to us for internal investigation. If this is the case, we will provide you with a freepost address and a returns number. 

Please visit our contact us page for the various ways to discuss any issues with an order.